Refund policy

Refund Policy

Last updated: September 2026

Our promise

We want you to be happy with every job. If something isn't right, tell us and we'll work to make it right.

Cancellations

You may cancel a scheduled visit at no charge before your technician is dispatched. Cancellations after dispatch may be subject to a trip fee, which we will disclose when booking.

Service issues

If the same issue returns shortly after our visit, contact us and we will review the job and send a technician back when appropriate.

Refunds

Approved refunds are issued to the original payment method (Visa, Mastercard, American Express or Discover) and typically appear within 5–10 business days.

Contact

Questions? Contact Discount Net Services at info@discountnetservices.com, call (425) 554-4237, or write to 1312 Washington Ave, New Hyde Park, NY 11040.